This week's message:

I've started using the sewing slot system again. I hate to do it, but I simply can't keep up with the order volume that's been consistently high for months now. Please click the link for an explanation of how it works and why I need to use it.

At right, In-stock slots are for fabrics I have on hand (basic and organic fabrics) and will be sewing from scratch; WCRS slots are for things you're having sent to me like wrap pieces, custom fabric, or sling shoulder redos. Next refresh is the date and time I will be adding more sewing slots.

Here's what's going on in the next couple of weeks: I'm going to change from sewing a mix of WCRS and in-stock slings each week, to just doing WCRS one week and in-stocks the next. I think this will be more efficient and allow me to sew more slings, and may also may sewing slots easier to get. 

This coming week, I can't sew at all on Monday because we have to be out of the house for 24 hours for application of spray foam insulation. So starting on Tuesday, I'll be sewing all the WCRS orders I currently have, for the weeks of the 13th and the 20th (if you have a WCRS sewing slot for the 20th, please send your wrap as soon as you can to facilitate this). I likely won't be adding sewing slots for either type the week of the 13th, so that I can catch up on what's currently outstanding during the transition. If you are in dire need, of course please email me at info@sleepingbaby.net and I'll set up a reserved slot for you.

The next week (week of the 20th), I'll put up *in-stock* sewing slots on Monday morning and afternoon, and probably Weds. afternoon/evening, too. There will be about 70-75 slots in total; I think that's about the best I can do for the week, although Weds. may be fewer if I'm not able to get through the Mon-Weds. orders in time. (This is about 25-30 more than I have been adding, so it should be easier to order.) I will also put up slots on the 20th for WCRS sewn the week of the 27th, probably 80 or so (it would be more, but Monday's a holiday). This will mean I'll need people to send their wraps as soon as they can for sewing that week.

After that, I'll be doing every-other-week sewing slot refreshes for both in-stock and WCRS. As always, if you're unable to be online during the slot refreshes, please email me. I think this should work better for me and my customers, but it's a work in progress :)

Contacting me:

If you have any questions, please check the FAQs and other sections of the website -- particularly the construction page. Most of the common questions I receive are covered somewhere on the site. If you can't find an answer, you may send an email to info@sleepingbaby.net [info@sleepingbaby.net] . Please do not be offended if you ask a question that is covered somewhere on the site, and I copy and paste that as the answer :) (This goes double for questions about wrap-to-sling conversions -- please read this page before emailing me!)

I do check my email several times a day, and if I'm online and have the time to answer your question, I'll probably be able to answer it within a few hours. However, I'm not *always* online, and I would ask that you give me at least 24 hours to answer before you start to panic. I try not to do business stuff on the weekends (that's family time), so please be patient and wait until Monday if you've asked a question after 5 pm on Friday.

As a general rule, I do not call customers nor conduct business on the telephone. Email works much better for me -- I'm just not a good telephone person.

Mailing address:

sleeping baby productions
Jan Heirtzler
12 Davis Ave.
Durham, NH 03824-1940

Contact telephone:

(484) 727-8392

Durham Time

Please respect that this does not go to a call center, but is a home telephone, and I'm not always able to answer. I would appreciate calls only during normal business hours (9-5 Eastern time), and only if you are completely unable to resolve your issue via email. I do not answer the phone while I'm driving or otherwise engaged; if you don't receive an answer, please email me. My email address is info@sleepingbaby.net

I very occasionally attend meetings of the Boston Babywearers group. If you're in the area, do look them up -- it's a terrific group and if you're getting started with babywearing, they're an awesome resource!